IT maintenance contracts

HIGS Solutions Ltd offer many services that can cater for your business. Our mission is to provide you with fast and reliable service for all of your technical needs. We aim to provide you with the best information available regarding IT and Telecom services. We can design your network setup, configure backup procedures and provide desktop support on most Microsoft packages. We also assist in planning your Disaster Recovery plan.

Support and Maintenance

HIGS Solutions offer a wide range of maintenance and technical support services including:
• Full Contract with an on-site engineer, if required
• Computers built to your specifications
• Monthly Invoiced Contract
• Ad-hoc Services

Preventative Maintenance / Housekeeping

All of our standard Maintenance and Support packages can be tailored to suit your personal or business needs. Our main focus is to minimise your system down time by resolving the problem at our first visit and, if necessary, by leaving loan equipment.

Corporate clients may take advantage of our Help Desk Support System to manage large installations of PCs and networks, thereby reducing the load on the organisation’s IT Department. Smaller organisations can certainly benefit from the Help Desk by avoiding the employment of dedicated IT staff, utilising HIGS Solutions engineers to perform tasks such as preventative maintenance, housekeeping and network management tasks on a regular basis.

Please call 01268 745 151 to speak to one of our advisors regarding the best package to suit your specification.

Some of the many reputable brands we work with